Interdisciplinary Design Teams

(republished from 2005) While I haven’t traditionally kept a list of favourite designers, as I’ve learnt more and more about my profession through reading, practise and other people, I’ve found I admire other people’s work more. I appreciate what they have created and have learnt to read other levels of meanings to it. This approach can not only be applied to other graphic and web designers, but any discipline of design. Therefore I have now found, while I don’t canonise other designers, I do indeed have a list of favourite designers.
“If you have two people who think the same, fire one of them. What do you need duplication for?” —Jerry Krause, General Manager, Chicago Bulls.
The short list of favourite designers that I have so far are individuals (though they all run their own companies) but recently I have had to consider multi-disciplinary design as part of my studies and thinking of a good example of this I have returned to a previous post I made on my website earlier this year about IDEO. I heard David Webster speak at a design conference earlier in the year and was very impressed by their approach to design.
IDEO is a true multidisciplinary studio and their approach to design is a very lateral one. Their team is made up of people with broad skills but one or more in-depth specialisations —they call their staff ‘T’ people, for obvious reasons. The teams within IDEO are; Human Factors, Business Factors, Industrial Design, Interaction Design, Mechanical Engineering, Electrical Engineering, Manufacturing, Software Engineering, Healthcare, Kid-Centric Design and Environments. Bringing together professionals from this array of fields ensures an innovative approach to their work, and I’m sure also makes for an interesting experience for their staff. It removes limitations that each individual brings with them through their professional and personal experience and allows the teams to explore alternative and innovative solutions.
IDEO designed the first production mouse in the early 1980s for Apple, creating a cheap and robust solution using the mouse ball. A more recent project is The Ten Faces of Innovation, a book written by a manager at IDEO containing real stories of how companies have successfully used innovation and design to provide a better experience for their customers. While acting as a great resource it’s also nice to know that IDEO obviously reflect on their own work.
I guess one weakness is that because they don’t specialise in any media or discipline as such, clients who think they know what they want maybe overlook them. That is, clients that aren’t looking for innovation. The fact that they are a large company with overseas offices also means they probably can’t work to tight budgets for smaller companies. But the advantages for the client as well as the members of staff far outweigh these disadvantages, at least from my perspective —and this is why one day, when I return to full time employment, I’d like to work in a company that shares this approach.
















